To make your next visit even more rewarding, don’t forget to make the most out of your benefits
Your Amazing Benefits
- Upgrading
- I have a Single Park Pass/Yas Parks Pass (Old Style) can I upgrade to a new Silver or Gold Pass?Unfortunately we are unable to facilitate upgrades from our old types of pass to our new Pass types however when you renew we would be happy to offer you 10% off when you renew into Silver or Gold Passes.Unfortunately we are unable to facilitate upgrades from our old types of pass to our new Pass types however when you renew we would be happy to offer you 10% off when you renew into Silver or Gold Passes.
- I have a new Single Park Pass/Silver Pass can I upgrade to Silver/Gold Pass?Certainly, our upgrade rates are AED 200 from Single to Silver or AED 300 from Single to Gold, or AED 100 from Silver to Gold. Please note that your expiry date on your pass when you upgrade will match the expiry date of your existing pass, therefore if you have three months or less left it might be worth waiting until you renew your pass to upgrade and receive a 10% discount.Certainly, our upgrade rates are AED 200 from Single to Silver or AED 300 from Single to Gold, or AED 100 from Silver to Gold. Please note that your expiry date on your pass when you upgrade will match the expiry date of your existing pass, therefore if you have three months or less left it might be worth waiting until you renew your pass to upgrade and receive a 10% discount.
- Can I downgrade my pass?Unfortunately not, once you stop renewing your Founders Pass, this is not something that can be renewed again - however our new Silver and Gold passes offer amazing value for money and benefits across all three theme parks.Unfortunately not, once you stop renewing your Founders Pass, this is not something that can be renewed again - however our new Silver and Gold passes offer amazing value for money and benefits across all three theme parks.
- I am an existing Passholder, how do I become a Diamond passholder?We would be thrilled to welcome you to our most exclusive Pass type. Currently the Diamond Yas Theme Parks Annual Pass has a waiting list, which we would be happy to add you to. We will contact you as soon as a place becomes available.We would be thrilled to welcome you to our most exclusive Pass type. Currently the Diamond Yas Theme Parks Annual Pass has a waiting list, which we would be happy to add you to. We will contact you as soon as a place becomes available.
- I have received a note/call to say that I am at the top of the waiting list for Diamond, what happens next?Please call Yas Concierge to discuss next steps, where we will facilitate the sale of a Diamond Pass for you. If you are an existing Annual Passholder, we will transfer your existing Pass into a Diamond Annual Pass with an additional 12 months validity and you will receive a pro rata refund/adjustment when you purchase for the time unspent on your existing pass.Please call Yas Concierge to discuss next steps, where we will facilitate the sale of a Diamond Pass for you. If you are an existing Annual Passholder, we will transfer your existing Pass into a Diamond Annual Pass with an additional 12 months validity and you will receive a pro rata refund/adjustment when you purchase for the time unspent on your existing pass.
- Single Park Passes
- What happens if I show up on a peak day and my Pass doesn't work?We would be happy to offer you an over 80% discounted ticket (AED 50) for you to attend on this day, alternatively we can upgrade you for AED 200 to Silver and receive only restricted access on public holidays.We would be happy to offer you an over 80% discounted ticket (AED 50) for you to attend on this day, alternatively we can upgrade you for AED 200 to Silver and receive only restricted access on public holidays.
- How can I avail my in-park discount of 10%? And my Friends discount of 10%?You simply need to show your Annual pass at the relevant counter to avail your discount, your pass must still have validity on it for this entitlement to work. For your friend tickets, you can purchase up to 5 per day either online here or at our ticketing counters on arrival. You will need a valid Annual Pass to avail this discount.You simply need to show your Annual pass at the relevant counter to avail your discount, your pass must still have validity on it for this entitlement to work. For your friend tickets, you can purchase up to 5 per day either online here or at our ticketing counters on arrival. You will need a valid Annual Pass to avail this discount.
- Silver Passes
- What experiences are included in my discount?We are thrilled to bring you a range of discounts from our unique experiences across all of our Theme Parks which for Ferrari includes; Karting, Simulators, Roofwalk and Zipline. At Yas Waterworld we have Pearl Diving and our Underwater VR Experience and at Warner Bros. World we have our new Dynamite Gulch Sluicing experience!We are thrilled to bring you a range of discounts from our unique experiences across all of our Theme Parks which for Ferrari includes; Karting, Simulators, Roofwalk and Zipline. At Yas Waterworld we have Pearl Diving and our Underwater VR Experience and at Warner Bros. World we have our new Dynamite Gulch Sluicing experience!
- Gold Passes
- What events are included and how do I avail these benefits?For the first time we are excited to partner with a number of partners from across Yas Island. We work closely with some of the biggest event providers in the country to bring you early access or discounted tickets. Unfortunately we can't guarantee this on every event but rest assured we will bring this to you via an email when we do. Currently UFC and F1 events are precluded from this benefit.For the first time we are excited to partner with a number of partners from across Yas Island. We work closely with some of the biggest event providers in the country to bring you early access or discounted tickets. Unfortunately we can't guarantee this on every event but rest assured we will bring this to you via an email when we do. Currently UFC and F1 events are precluded from this benefit.
- How can I redeem my CLYMB BOGO Voucher?You can prebook your experience by calling Yas Concierge and handing your voucher in on arrival to CLYMB Abu Dhabi or you can book your experience directly at CLYMB Abu Dhabi (Subject to availability, advanced prebooking is suggested).You can prebook your experience by calling Yas Concierge and handing your voucher in on arrival to CLYMB Abu Dhabi or you can book your experience directly at CLYMB Abu Dhabi (Subject to availability, advanced prebooking is suggested).
- Where is the preferred parking and how am I entitled to this?For the first time we are pleased to bring preferred parking to our Gold and Diamond Passholders at each of our Theme Parks. For Ferrari World you will find this Parking in Row A, Floor G in the Grand Prix parking located next to The Fountains. For Yas Waterworld, the first two rows after the disabled Parking next to the Entrance. And for Warner Bros. World this is on the Ground floor, the first two rows nearest the entrance. Please make sure your preferred Parking sticker is clearly displayed on your windscreen to avail this benefit. The sticker must be stuck to your windscreen. Parking is subject to availability and allocated on a first come first serve basis.For the first time we are pleased to bring preferred parking to our Gold and Diamond Passholders at each of our Theme Parks. For Ferrari World you will find this Parking in Row A, Floor G in the Grand Prix parking located next to The Fountains. For Yas Waterworld, the first two rows after the disabled Parking next to the Entrance. And for Warner Bros. World this is on the Ground floor, the first two rows nearest the entrance. Please make sure your preferred Parking sticker is clearly displayed on your windscreen to avail this benefit. The sticker must be stuck to your windscreen. Parking is subject to availability and allocated on a first come first serve basis.
- I have changed car, can I have a new Parking Sticker?Yes, please bring your old Parking sticker with you to Guest Services and we will be happy to replace this for you.Yes, please bring your old Parking sticker with you to Guest Services and we will be happy to replace this for you.
- I have lost my preferred parking sticker, can I have a replacement?We do not currently offer replacements for Parking stickers if lost. You will receive a new sticker when you next renew your Annual Pass.We do not currently offer replacements for Parking stickers if lost. You will receive a new sticker when you next renew your Annual Pass.
- How do I get my discounts at Yas Bay Hotel?Prebooking is advised by calling 02 208 6888. Make sure you present your valid Annual Pass and Government ID to avail these benefits. These are subject to availability and some dates may be excluded, please call Yas Bay Hotel for more information.Prebooking is advised by calling 02 208 6888. Make sure you present your valid Annual Pass and Government ID to avail these benefits. These are subject to availability and some dates may be excluded, please call Yas Bay Hotel for more information.
- Diamond Passes
- How does the Valet Parking work?In your welcome box you will receive 5 valet parking vouchers which offers you 5 free valet parking with our valet service provider at any of our Theme Parks. Visit the Park's valet service desk to present your voucher.In your welcome box you will receive 5 valet parking vouchers which offers you 5 free valet parking with our valet service provider at any of our Theme Parks. Visit the Park's valet service desk to present your voucher.
- I have lost my valet parking vouchers, can I have some more? Or buy more?We are unable to replace valet parking vouchers if lost or used, you will receive additional vouchers when you next renew your Annual Pass.We are unable to replace valet parking vouchers if lost or used, you will receive additional vouchers when you next renew your Annual Pass.
- How do I redeem my bring a friend ticket?You can bring a friend with you on any day that you wish to visit and surrender your voucher in exchange for a ticket on any date before your pass expires. Your friend must come with you to redeem this offer as your pass is required to show validity. We cannot replace these vouchers and they are non-transferable.You can bring a friend with you on any day that you wish to visit and surrender your voucher in exchange for a ticket on any date before your pass expires. Your friend must come with you to redeem this offer as your pass is required to show validity. We cannot replace these vouchers and they are non-transferable.
- How does the preferred Parking across Yas Island work?We are pleased to offer reserved parking at Yas Marina (Behind Cipriani), Yas Bay Waterfront (XXXXX) and at Grand Prix Parking in Yas Mall. Please make sure you have your Annual Pass on you and your car has your valid Parking Sticker clearly displayed on your windscreen. Where the Parking at Yas Marina reaches capacity, please feel free to use the Valet parking service free of charge. Parking is subject to availability and is allocated on a first come first serve basis.We are pleased to offer reserved parking at Yas Marina (Behind Cipriani), Yas Bay Waterfront (XXXXX) and at Grand Prix Parking in Yas Mall. Please make sure you have your Annual Pass on you and your car has your valid Parking Sticker clearly displayed on your windscreen. Where the Parking at Yas Marina reaches capacity, please feel free to use the Valet parking service free of charge. Parking is subject to availability and is allocated on a first come first serve basis.
- How do I get my free pool access or room upgrade at Yas Bay Hotel?Prebooking is advised by calling 02 208 6888. Make sure you present your valid Annual Pass and Government ID to avail these benefits. These are subject to availability and some dates may be excluded, please call Yas Bay Hotel for more details.Prebooking is advised by calling 02 208 6888. Make sure you present your valid Annual Pass and Government ID to avail these benefits. These are subject to availability and some dates may be excluded, please call Yas Bay Hotel for more details.
- How do I get 25% off at Cipriani?Prebooking is advised by calling 02 657 5400. Make sure you present your valid Annual Pass and Government ID to avail these benefits. These are subject to availability and some dates may be excluded, please call Cipriani for more details.Prebooking is advised by calling 02 657 5400. Make sure you present your valid Annual Pass and Government ID to avail these benefits. These are subject to availability and some dates may be excluded, please call Cipriani for more details.
- Renewals
- I am an existing passholder, can I renew my same Pass?If you are in your renewal window (4 weeks pre expiry date and 4 weeks after expiry) then we would be happy to renew your pass into one of our amazing new passes. If you renew now into a Silver or Gold Pass, not only have they significantly dropped in price but we are offering 10% off to our existing Passholders to renew into.If you are in your renewal window (4 weeks pre expiry date and 4 weeks after expiry) then we would be happy to renew your pass into one of our amazing new passes. If you renew now into a Silver or Gold Pass, not only have they significantly dropped in price but we are offering 10% off to our existing Passholders to renew into.
- Refunds
- Do you offer refunds on Annual Passes?We are so thrilled that you joined our family of Passholders and would like to take this opportunity to understand why you may be looking for a refund? Unfortunately, we don’t currently offer refunds on our Annual Passes after purchasing but if your experience was hampered in any way we would be happy to arrange.We are so thrilled that you joined our family of Passholders and would like to take this opportunity to understand why you may be looking for a refund? Unfortunately, we don’t currently offer refunds on our Annual Passes after purchasing but if your experience was hampered in any way we would be happy to arrange.
- Miscellaneous Questions
- Do you sell Annual passes for Nannies?
Yes, Annual Passes for nannies are available and can only be purchased at the Theme Park ticketing counter. The sponsor must be a valid Annual Passholder and must be present at the time of purchase. A proof of sponsorship must be presented.
The following Annual Passes can be purchased for Nannies at the below rates:
- Gold Yas Theme Parks Annual Pass | AED 600
- Silver Yas Theme parks Annual Pass | AED 550
Yes, Annual Passes for nannies are available and can only be purchased at the Theme Park ticketing counter. The sponsor must be a valid Annual Passholder and must be present at the time of purchase. A proof of sponsorship must be presented.
The following Annual Passes can be purchased for Nannies at the below rates:
- Gold Yas Theme Parks Annual Pass | AED 600
- Silver Yas Theme parks Annual Pass | AED 550
- Do you have any offers for People of determination?We are pleased to be able to offer people of determination a free carer ticket when they purchase an Annual Pass. In order to obtain this benefit, people of determination will need to bring valid proof to our Guest Services team at one of our Parks and we would be happy to print your carer pass for you.We are pleased to be able to offer people of determination a free carer ticket when they purchase an Annual Pass. In order to obtain this benefit, people of determination will need to bring valid proof to our Guest Services team at one of our Parks and we would be happy to print your carer pass for you.

FacePass
Go contactless at Yas Theme Parks with FacePass! You can now enter the Parks and pay with facial recognition.
Contact us
For assistance, please get in touch with us through Yas Concierge, call us from 8:00am - 08:00pm GST (Gulf Standard Time) on 600 511115 (within UAE) or (+971) 2 496 8000 (Outside UAE) or email us on contact@yasconcierge.com