As part of our continued commitment to the health and safety of our valued guests and colleagues, Yas Waterworld will remain closed until further notice. We appreciate your understanding during this time, and look forward to welcoming you back to our World-Leading Water Park soon, In the meantime, please continue to visit our website for updates.

Below you will find information on tickets and annual passes during the temporary closure period. Please continue to check this page for updates.

TICKETS

Single Day Tickets

Guests who have purchased dated tickets are eligible for a complimentary date change or full refund. Guests who have purchased undated tickets are eligible for a full refund

Multi-Park Tickets

Guests who have purchased dated Multi-Park ticket are eligible for a complimentary date change or full refund. Guests who have purchased undated Multi-Park tickets are eligible for a full refund. Guests that have only used part of their Multi-Park tickets (and still have unused days/entries left) are also eligible for a complimentary date change or partial refund.

ANNUAL PASSHOLDERS

All active Yas Theme Parks Annual Passholder will be contacted in due course about their Annual Passes.

HOW TO PROCESS A REFUND OR DATE CHANGE?

If you purchased your ticket from us directly, please contact Yas Concierge (Email: contact@yasconcierge.com Phone: 600 511115 (within UAE), (+971) 2 496 8000 (Outside UAE), Daily between 8:00am - 8:00pm (GST).

If you purchased your ticket from a third party, please contact that third party for the amendment/refund policy.

Please note that we are not responsible for additional expenses, such as travel expenses.